Terms and Conditions — A Complete Guide to Using hybajji

Hybajji is an online gaming and betting platform serving players in Bangladesh and across the world. These terms and conditions constitute a legal agreement between hybajji and its members.

These terms apply to all hybajji products, services, promotions, and mobile applications. By accessing the hybajji website or using any of our services, you agree to be fully bound by these terms.

Hybajji reserves the right to amend these terms and conditions at any time, for any reason, without prior notice. Any changes will take effect as soon as the updated terms are published.

To register with hybajji, you must provide accurate and complete information. Opening an account with false details is a violation of these Terms and Conditions and may result in account closure.

• Each individual is only One Account can be opened.
• Multiple accounts from the same household or IP address are not permitted.
• It is the member's own responsibility to keep their account password confidential.
• You may not allow any third party to access or use your account.
• If you notice any unusual activity on your account, contact hybajji support immediately.

Your account is activated as soon as registration is complete. However, KYC verification must be completed before any withdrawals can be made.

Hybajji strictly enforces an 18+ policy. No person under the age of 18 is permitted to use any hybajji service.

To verify your account, please provide one of the following government-issued IDs:

• National ID Card (NID)
• Passport
• Driving License
• Birth Certificate (alongside another document)

Hybajji may request age verification at any time. Withdrawals may be temporarily suspended until the verification process is complete.

Hybajji supports the most popular payment methods in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT).

• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawals may be put on hold if your account has not been fully verified.
• Hybajji does not charge any fees on deposits; however, your payment provider's own charges may apply.
• Transactions flagged as suspicious may be delayed for review.

All bonuses and promotional offers from hybajji are subject to specific terms and conditions. By claiming a bonus, you agree to all the terms associated with that offer.

• Welcome Bonus: For new members only. Applies to the first deposit.
• Wagering requirement: Each bonus has a specific wagering multiplier (typically 15x to 30x).
• Validity: The bonus must be used within 30 days of being credited.
• Game Restrictions: Some games do not contribute to bonus wagering.
• Maximum Bet: A maximum bet limit applies when wagering with bonus balance.

Hybajji reserves the right to modify, suspend, or cancel any promotion at any time. If a member violates the terms of a bonus, both the bonus and any associated winnings will be forfeited.

All bets and gaming activities on hybajji are governed by the following rules:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is cancelled due to a technical error, all wagered funds will be refunded.
• If an event is cancelled in Sports Betting, the related bet will be voided and your stake will be refunded.
• If a disconnection occurs in Live Casino, the outcome will be determined based on the game record.
• Winnings resulting from a game bug or glitch are not valid and will be voided.

All games on hybajji are powered by RNG (Random Number Generator) technology and are regularly audited by independent third parties. hybajji never manipulates game outcomes.

The following activities are strictly prohibited on hybajji and will result in permanent account closure:

• Abusing bonuses or engaging in bonus hunting.
• Attempting to hack an account or gain unauthorized access to another user's account.
• Use of betting software, bots, or automated systems.
• Transactions involving money laundering or illegal funds.
• Collusion (two or more players conspiring to defeat others).
• Intentionally exploiting game bugs or glitches.
• Misconduct or threats directed at hybajji staff.
• Operating multiple accounts using false identities.

Hybajji reserves the right to suspend or close any account without prior notice in the following circumstances:

• Violation of any clause of these Terms and Conditions.
• Providing false information during KYC verification.
• Suspicious or unusual transaction patterns.
• Failure to verify age.
• Participation in prohibited activities.

If there is any valid balance in the account at the time of closure, hybajji will arrange to return those funds — unless they have been forfeited due to a violation.

Members may voluntarily close their account at any time by contacting support.

Hybajji takes the protection of your personal information very seriously. To learn how we collect and use your data, please refer to our Privacy Policy Described in detail.

• Your personal information will not be sold to any third party.
• Information may be disclosed to the authorities when required by legal obligation.
• All transactions and personal data are secured with 256-bit SSL encryption.
• Hybajji uses cookies — disabling them is possible, but some features may become limited.

Hybajji accepts no liability for the following:

• Losses to gaming sessions caused by internet disconnection.
• Transaction delays caused by third-party payment providers.
• Losses caused by issues with the member's own device or software.
• Losses resulting from unauthorized third-party access to your account.

Hybajji always strives to deliver the highest quality service; however, liability will be limited in the event of unforeseen technical issues.

Hybajji believes gaming should be a source of entertainment. We are committed to preventing gaming addiction.

• Any member can set their own daily, weekly, or monthly deposit limit at any time.
• A cooling-off period is available for members who need to take a temporary break.
• You may apply for long-term self-exclusion.
• Contact hybajji support for assistance with any gaming issues.

For more details, visit our Responsible Gaming Page View.

If you have a dispute or complaint, please contact the hybajji support team in the first instance. Our goal is to resolve all complaints promptly and fairly.

• Email: support@hybajji.com
• Live Chat: 24/7 via website or app
• Response Time: Usually within 24 hours

If your issue is not resolved through the support team, you may file a formal complaint with hybajji's compliance department. hybajji takes all complaints seriously and aims to provide an official response within 7 business days.